I've had pretty good service with my Sprint phone service for years so decided to try this route with them. So far it's been good, overall much faster and was disconnected only a couple of times which I'm kind of used to with the dialup. I have to get a USB extension cable to try it with my desktop because the unit is too bulky to fit into my tower but I'm anxious to see how that works. Probably going to try that tomorrow as well as seeing how well it works at my house - only used it at my mom's so far which is where I am most of the time. Fortunately I'm not way out in the sticks but only at the edge of civilization so I think it'll work well.